MarMaids – Hampton Roads Cleaning Service – Experienced and Professional Vacation Rental Cleaning Company

Most asked questions

Frequently Asked Questions


What Part of Hampton Roads Do You Service?

We are located in Norfolk,VA
We service all Hampton Roads

•Virginia Beach
•Newport News


Do You Offer Discounts?

We Offer Discounts with Weekly & Bi-Weekly Cleaning

We also have monthly email vouchers that can be redeem. Which can be applied to any of our services. *Restrictions Apply.


Do You Have A Referral Program


If you refer us to one of your friends, family, co-workers. We will deduct $30 from your next clean!


I Have Pets, Can You Still Clean?

We are fur baby lovers!

Yes. We know your pets are a part of your family, which is why all of our team members are pet friendly.

*Please inform us of any pets, so we can be prepared.


Are You Fully Insured?

We’re fully insured and will send certificates at your request. It is important to work with an insured company to make sure you valued assets are protected.


Can You Work On Saturday Or Sunday?

Yes. Our team members work Monday thru Sunday. However, there are higher rates on the weekends for that service due to higher demand.

Residential Cleaning

Absolutely. We use BISSELL vacuums and can accommodate any surface. If the customer prefers the use of their personal vacuum, we are happy to to do so!

You don’t have to, but we do need written permission by the owner of the property granting us access.

We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer. Please let us know if you would prefer green cleaning services so we can plan for this.

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

Vacation Rental Cleaning

We are the most experienced airbnb cleaners in Hampton Roads, we do offer same-day turnovers.

Yes! We use our own managing calendar to integrate your airbnb cleaning calendar to our system. We use the format of iCal. We are also available 24/7 for any unexpected emergency cleans.

We take pride of all of our clients properties and their airbnb home. We keep track of inventory and when to re-order new supplies.

Before we commence our clean on your property. We take note of any damages that may have occurred. Report any missing items, and issues that may be of attention needed.

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